Shipping policy

Free shipping on every order
All orders ship free within the United States. There’s no minimum purchase.

Where we ship
We currently ship only to addresses in the United States, including APO/FPO/DPO addresses and U.S. territories served by USPS. We don’t ship internationally at this time.

Processing time
Orders are processed and shipped within 1–2 business days (Monday–Friday, excluding holidays). Orders placed after 12 PM PT, on weekends or on holidays ship the next business day. During peak periods like the holiday season, processing may take an extra day or two.

Delivery time
Orders ship via USPS. Once shipped, most orders arrive within 2–5 business days. Delivery times are estimates provided by the carrier and aren’t guaranteed.

Order tracking
When your order ships, you’ll get a confirmation email with a tracking number. Tracking can take up to 24 hours to update after you get the email.

Address accuracy
Please double-check your shipping address at checkout. We can’t be responsible for orders shipped to an incorrect address entered by the customer. If you notice a mistake, email us right away at support@travelcardcharger.com. If the order hasn’t shipped yet, we’ll do our best to update it.

Lost, stolen or damaged packages
If your tracking shows delivered but you can’t find your package, check with neighbors and your local post office first, as packages sometimes show up a day or two later. If it still hasn’t turned up, or if your order arrived damaged, contact us at support@travelcardcharger.com within 14 days of the delivery date and we’ll make it right.

Returns
For returns and exchanges, see our Return and Refund Policy or start a return through our returns portal.

Questions?
Email us at support@travelcardcharger.com.